The Collar360

Casino gaming manager

Other names

gaming service manager, head of electronic gaming, head of gaming, gaming operations manager, senior gaming manager, group gaming manager, electronic gaming manager, gaming team manager, group head of gaming, gaming manager

Betting and gaming

They run a casino each day, watch the gaming areas, manage staff, explain game rules, and solve customer complaints.

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The work

The work

The tasks come from O*NET (United States) and ESCO (Europe), the world's two occupation databases. How the work is done can differ in Uganda; our team adds the local way where it does.

  1. 1

    Resolve customer complaints regarding problems, such as payout errors.

  2. 2

    Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favour.

  3. 3

    Track supplies of money to tables and perform any required paperwork.

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Sources

Built from 4 sources

Uganda labour market: UBOS (NLFS 2021, LMS 2025, UNHS, NHRS), ILOSTAT, NDP IV Human Resource Development Plan

Official record

Uganda Bureau of Statistics; International Labour Organization (ILOSTAT); National Planning Authority. Gathered by The Collar360.

UBOS and NPA publications (public); ILOSTAT CC BY 4.0

Open the source

ISCO-08, International Standard Classification of Occupations

International classification

ISCO-08 © International Labour Organization.

Free to use with attribution

Open the source

ESCO, European Skills, Competences, Qualifications and Occupations

International classification

This service uses the ESCO classification of the European Commission.

European Commission reuse policy (Decision 2011/833/EU): free reuse with attribution

Open the source

O*NET 31.0 Database

International classification

Includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 licence. O*NET® is a trademark of USDOL/ETA.

CC BY 4.0

Open the source

In other languages

français
directeur de casino de jeux/directrice de casino de jeux
español
jefe de sala de casino/jefa de sala de casino
العربية
مدير ألعاب الكازينو / مديرة ألعاب الكازينو
português
Chefe de sala de jogo
Deutsch
Spielbetriebsleiter/Spielbetriebsleiterin
italiano
direttore dei giochi di casinò

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