The Collar360

Client relations manager

Other names

customer service manager, customer service executive, client manager, CRM manager, client service manager, client service representative, client relationship manager, consumer relations manager

Marketing, sales and communication

They stand between a company and its customers and explain accounts and services so customers are happy.

TrainingA fair amount of trainingAn international estimate (O*NET, United States)LicenceSign in to seeWhereoffices of companies, customer service centresPaySign in to see
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The work

The work

Written by our team from the career's description, checked against its sources and approved before it was shown.

  1. 1

    Act as the link between a company and its customers.

  2. 2

    Make sure customers are happy with the company's service.

  3. 3

    Guide customers about their accounts.

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Sources

Built from 4 sources

Uganda labour market: UBOS (NLFS 2021, LMS 2025, UNHS, NHRS), ILOSTAT, NDP IV Human Resource Development Plan

Official record

Uganda Bureau of Statistics; International Labour Organization (ILOSTAT); National Planning Authority. Gathered by The Collar360.

UBOS and NPA publications (public); ILOSTAT CC BY 4.0

Open the source

ISCO-08, International Standard Classification of Occupations

International classification

ISCO-08 © International Labour Organization.

Free to use with attribution

Open the source

ESCO, European Skills, Competences, Qualifications and Occupations

International classification

This service uses the ESCO classification of the European Commission.

European Commission reuse policy (Decision 2011/833/EU): free reuse with attribution

Open the source

O*NET 31.0 Database

International classification

Includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 licence. O*NET® is a trademark of USDOL/ETA.

CC BY 4.0

Open the source

In other languages

français
responsable de la relation clientèle
español
director de relaciones con los clientes/directora de relaciones con los clientes
العربية
مدير علاقات العملاء / مديرة علاقات العملاء
português
Gestor de clientes/Gestora de clientes
Deutsch
Customer Relationship Manager/Customer Relationship Managerin
italiano
responsabile delle relazioni con i clienti

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