The Collar360

Debt collector

Other names

credit control agent, debt recovery agent, collections associate, collection agent, debt collection officer, debt collection agent, revenue agent, assistant debt collector, debt collection operative, payment collector, bill and account recovery agent, bill and account collector

Banking, finance and investment

They collect money that people or businesses owe and have not paid, by phone, mail or visits, and set up payment plans.

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The work

The work

The tasks come from O*NET (United States) and ESCO (Europe), the world's two occupation databases. How the work is done can differ in Uganda; our team adds the local way where it does.

  1. 1

    Record information about financial status of customers and status of collection efforts.

  2. 2

    Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.

  3. 3

    Locate and monitor overdue accounts, using computers and a variety of automated systems.

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Stories from the work

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Sources

Built from 4 sources

Uganda labour market: UBOS (NLFS 2021, LMS 2025, UNHS, NHRS), ILOSTAT, NDP IV Human Resource Development Plan

Official record

Uganda Bureau of Statistics; International Labour Organization (ILOSTAT); National Planning Authority. Gathered by The Collar360.

UBOS and NPA publications (public); ILOSTAT CC BY 4.0

Open the source

ISCO-08, International Standard Classification of Occupations

International classification

ISCO-08 © International Labour Organization.

Free to use with attribution

Open the source

ESCO, European Skills, Competences, Qualifications and Occupations

International classification

This service uses the ESCO classification of the European Commission.

European Commission reuse policy (Decision 2011/833/EU): free reuse with attribution

Open the source

O*NET 31.0 Database

International classification

Includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 licence. O*NET® is a trademark of USDOL/ETA.

CC BY 4.0

Open the source

In other languages

français
agent de recouvrement/agente de recouvrement
español
cobrador de deudas/cobradora de deudas
العربية
محصل الديون / محصلة الديون
português
Cobrador de dívidas/Cobradora de dívidas
Deutsch
Inkassobeauftragter/Inkassobeauftragte
italiano
esattore di crediti/esattrice di crediti

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