The Collar360

Front line medical receptionist

Other names

medical care front line receptionist, front desk receptionist, front desk assistant, medical institution front line receptionist, medical receptionist, GP surgery receptionist, medical receptionist front line, receptionist in GP surgery

Health records and administration

Front line medical receptionists greet clients and patients as they arrive at the medical facility and check them in, collect patient notes and make appointments work under the supervision and direction of healthcare institution manager.

TrainingSome trainingAn international estimate (O*NET, United States)LicenceSign in to seeWherehospitals and health centres, private clinicsPaySign in to see
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The work

The work

The tasks come from O*NET (United States) and ESCO (Europe), the world's two occupation databases. How the work is done can differ in Uganda; our team adds the local way where it does.

  1. 1

    Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

  2. 2

    Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

  3. 3

    Receive payment and record receipts for services.

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Stories from the work

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Sources

Built from 4 sources

Uganda labour market: UBOS (NLFS 2021, LMS 2025, UNHS, NHRS), ILOSTAT, NDP IV Human Resource Development Plan

Official record

Uganda Bureau of Statistics; International Labour Organization (ILOSTAT); National Planning Authority. Gathered by The Collar360.

UBOS and NPA publications (public); ILOSTAT CC BY 4.0

Open the source

ISCO-08, International Standard Classification of Occupations

International classification

ISCO-08 © International Labour Organization.

Free to use with attribution

Open the source

ESCO, European Skills, Competences, Qualifications and Occupations

International classification

This service uses the ESCO classification of the European Commission.

European Commission reuse policy (Decision 2011/833/EU): free reuse with attribution

Open the source

O*NET 31.0 Database

International classification

Includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 licence. O*NET® is a trademark of USDOL/ETA.

CC BY 4.0

Open the source

In other languages

français
réceptionniste médical/réceptionniste médicale
español
recepcionista de centro de atención médica/recepcionista de centro de atención médica
العربية
موظف الاستقبال في المنشآت الطبية / موظفة الاستقبال في المنشآت الطبية
português
Rececionista de estabelecimentos de saúde
Deutsch
Empfangskraft Gesundheitswesen
italiano
addetto a front office sanitario/addetta a front office sanitario

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