The Collar360

Hotel receptionist

Other names

Official name: Hospitality establishment receptionist

reception worker, reservations clerk, reception assistant, reception area clerk

Hotels and accommodation

They greet guests at a hotel, take bookings, give out rooms and keys, record payments, and tell cleaners when rooms are empty.

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The work

The work

The tasks come from O*NET (United States) and ESCO (Europe), the world's two occupation databases. How the work is done can differ in Uganda; our team adds the local way where it does.

  1. 1

    Make and confirm reservations.

  2. 2

    Greet, register, and assign rooms to guests of hotels or motels.

  3. 3

    Verify customers' credit, and establish how the customer will pay for the accommodation.

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Sources

Built from 6 sources · reviewed 2026-10-29

Uganda programmes: NCHE accredited programmes and the health, vocational and teacher training bodies

Official record

National Council for Higher Education, UHPAB, UVTAB, the TVET Council, UNMC, AHPC, UNITE and others. Gathered by The Collar360.

Public registers

Open the source

Uganda labour market: UBOS (NLFS 2021, LMS 2025, UNHS, NHRS), ILOSTAT, NDP IV Human Resource Development Plan

Official record

Uganda Bureau of Statistics; International Labour Organization (ILOSTAT); National Planning Authority. Gathered by The Collar360.

UBOS and NPA publications (public); ILOSTAT CC BY 4.0

Open the source

The Collar360 Uganda research (occupations, UVQF, Public Service, labour market)

Research for this platform

Compiled by The Collar360 from public Ugandan sources, each cited with its evidence level.

Collar360; each fact keeps its own source

ISCO-08, International Standard Classification of Occupations

International classification

ISCO-08 © International Labour Organization.

Free to use with attribution

Open the source

ESCO, European Skills, Competences, Qualifications and Occupations

International classification

This service uses the ESCO classification of the European Commission.

European Commission reuse policy (Decision 2011/833/EU): free reuse with attribution

Open the source

O*NET 31.0 Database

International classification

Includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 licence. O*NET® is a trademark of USDOL/ETA.

CC BY 4.0

Open the source

In other languages

français
réceptionniste d’établissement hôtelier
español
recepcionista de alojamientos turísticos
العربية
موظف الاستقبال في منشأة الضيافة / موظفة الاستقبال في منشأة الضيافة
português
Rececionista de hotel
Deutsch
Empfangsmitarbeiter in einem Beherbergungsbetrieb/Empfangsmitarbeiterin in einem Beherbergungsbetrieb
italiano
addetto alla reception/addetta alla reception

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