The Collar360

Hotel concierge

Other names

guest services manager, guest concierge, guest assistance manager, concierge

Hotels and accommodation

They help hotel guests by giving information, booking tables, tickets and trips, arranging travel, and running small errands for them.

TrainingA fair amount of trainingLicenceSign in to seeWherehotels, hotel front desks and lobbiesPaySign in to see
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The work

The work

The tasks come from O*NET (United States) and ESCO (Europe), the world's two occupation databases. How the work is done can differ in Uganda; our team adds the local way where it does.

  1. 1

    Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.

  2. 2

    Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.

  3. 3

    Provide directions to guests.

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Stories from the work

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Sources

Built from 5 sources

Uganda programmes: NCHE accredited programmes and the health, vocational and teacher training bodies

Official record

National Council for Higher Education, UHPAB, UVTAB, the TVET Council, UNMC, AHPC, UNITE and others. Gathered by The Collar360.

Public registers

Open the source

Uganda labour market: UBOS (NLFS 2021, LMS 2025, UNHS, NHRS), ILOSTAT, NDP IV Human Resource Development Plan

Official record

Uganda Bureau of Statistics; International Labour Organization (ILOSTAT); National Planning Authority. Gathered by The Collar360.

UBOS and NPA publications (public); ILOSTAT CC BY 4.0

Open the source

ISCO-08, International Standard Classification of Occupations

International classification

ISCO-08 © International Labour Organization.

Free to use with attribution

Open the source

ESCO, European Skills, Competences, Qualifications and Occupations

International classification

This service uses the ESCO classification of the European Commission.

European Commission reuse policy (Decision 2011/833/EU): free reuse with attribution

Open the source

O*NET 31.0 Database

International classification

Includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 licence. O*NET® is a trademark of USDOL/ETA.

CC BY 4.0

Open the source

In other languages

français
concierge d’hôtel
español
conserje de hotel
العربية
مسؤول مساعدة نزلاء الفندق / مسؤولة مساعدة نزلاء الفندق
português
Concierge de hotel
Deutsch
Hotelpförtner/Hotelpförtnerin
italiano
portiere d’albergo/portiera d’albergo

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