The Collar360

ICT account manager

Other names

IT service delivery manager, ICT key account manager, ICT account managers, IT account manager, IT key account manager

Sales representatives

They build good relationships with customers, talk about prices, answer questions, visit customers, and sell computer and phone products and services.

TrainingA lot of trainingAn international estimate (O*NET, United States)LicenceSign in to seeWhereoffices of ICT companies, customers' officesPaySign in to see
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The work

The work

The tasks come from O*NET (United States) and ESCO (Europe), the world's two occupation databases. How the work is done can differ in Uganda; our team adds the local way where it does.

  1. 1

    Negotiate prices or terms of sales or service agreements.

  2. 2

    Prepare and submit sales contracts for orders.

  3. 3

    Visit establishments to evaluate needs or to promote product or service sales.

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Stories from the work

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Sources

Built from 4 sources

Uganda labour market: UBOS (NLFS 2021, LMS 2025, UNHS, NHRS), ILOSTAT, NDP IV Human Resource Development Plan

Official record

Uganda Bureau of Statistics; International Labour Organization (ILOSTAT); National Planning Authority. Gathered by The Collar360.

UBOS and NPA publications (public); ILOSTAT CC BY 4.0

Open the source

ISCO-08, International Standard Classification of Occupations

International classification

ISCO-08 © International Labour Organization.

Free to use with attribution

Open the source

ESCO, European Skills, Competences, Qualifications and Occupations

International classification

This service uses the ESCO classification of the European Commission.

European Commission reuse policy (Decision 2011/833/EU): free reuse with attribution

Open the source

O*NET 31.0 Database

International classification

Includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 licence. O*NET® is a trademark of USDOL/ETA.

CC BY 4.0

Open the source

In other languages

français
chargé de compte TIC/chargée de compte TIC
español
gestor de cuentas de TIC/gestora de cuentas de TIC
العربية
مدير حساب تكنولوجيا المعلومات والاتصالات / مديرة حساب تكنولوجيا المعلومات والاتصالات
português
Gestor de contas de TIC/Gestora de contas de TIC
Deutsch
IT-Kundenbetreuer/IT-Kundenbetreuerin
italiano
account manager per le TIC

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