The Collar360

Medical administrative assistant

Other names

medical receptionist, medical assistant, personal assistant, administrative assistant in medical institution, medical institution personal assistant, medical institution administrative assistant, medical PA, health services administrative assistant, healthcare secretary, PA, secretary in medical institution

Health records and administration

They help doctors and nurses by answering phones, booking patient appointments, greeting visitors, sending letters and records, and keeping files.

TrainingSome trainingAn international estimate (O*NET, United States)LicenceSign in to seeWherehospitals and health centres, private clinicsPaySign in to see
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The work

The work

The tasks come from O*NET (United States) and ESCO (Europe), the world's two occupation databases. How the work is done can differ in Uganda; our team adds the local way where it does.

  1. 1

    Answer telephones and direct calls to appropriate staff.

  2. 2

    Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

  3. 3

    Complete insurance or other claim forms.

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Stories from the work

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Sources

Built from 4 sources

Uganda labour market: UBOS (NLFS 2021, LMS 2025, UNHS, NHRS), ILOSTAT, NDP IV Human Resource Development Plan

Official record

Uganda Bureau of Statistics; International Labour Organization (ILOSTAT); National Planning Authority. Gathered by The Collar360.

UBOS and NPA publications (public); ILOSTAT CC BY 4.0

Open the source

ISCO-08, International Standard Classification of Occupations

International classification

ISCO-08 © International Labour Organization.

Free to use with attribution

Open the source

ESCO, European Skills, Competences, Qualifications and Occupations

International classification

This service uses the ESCO classification of the European Commission.

European Commission reuse policy (Decision 2011/833/EU): free reuse with attribution

Open the source

O*NET 31.0 Database

International classification

Includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 licence. O*NET® is a trademark of USDOL/ETA.

CC BY 4.0

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In other languages

français
assistant médico-administratif/assistante médico-administrative
español
administrativo de centro médico/administrativa de centro médico
العربية
مساعد إداري طبي / مساعدة إدارية طبية
português
Assistente administrativo na área da medicina/Assistente administrativa na área da medicina
Deutsch
medizinischer Sekretär/medizinische Sekretärin
italiano
assistente amministrativo medico/assistente amministrativa medica

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