The Collar360

Receptionist

Other names

front desk receptionist, medical receptionist, corporate receptionist, office receptionist, receiving clerk, company secretary, receiving secretary, head receptionist, front desk agent

Office and administration

Receptionists are responsible for the reception area of a business.

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The work

The work

The tasks come from O*NET (United States) and ESCO (Europe), the world's two occupation databases. How the work is done can differ in Uganda; our team adds the local way where it does.

  1. 1

    Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

  2. 2

    Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

  3. 3

    Receive payment and record receipts for services.

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Stories from the work

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Sources

Built from 4 sources

Uganda labour market: UBOS (NLFS 2021, LMS 2025, UNHS, NHRS), ILOSTAT, NDP IV Human Resource Development Plan

Official record

Uganda Bureau of Statistics; International Labour Organization (ILOSTAT); National Planning Authority. Gathered by The Collar360.

UBOS and NPA publications (public); ILOSTAT CC BY 4.0

Open the source

ISCO-08, International Standard Classification of Occupations

International classification

ISCO-08 © International Labour Organization.

Free to use with attribution

Open the source

ESCO, European Skills, Competences, Qualifications and Occupations

International classification

This service uses the ESCO classification of the European Commission.

European Commission reuse policy (Decision 2011/833/EU): free reuse with attribution

Open the source

O*NET 31.0 Database

International classification

Includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 licence. O*NET® is a trademark of USDOL/ETA.

CC BY 4.0

Open the source

In other languages

français
réceptionniste
español
recepcionista
العربية
موظف الاستقبال / موظفة الاستقبال
português
Rececionista
Deutsch
Empfangssekretär/Empfangssekretärin
italiano
addetto al ricevimento/addetta al ricevimento

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