The Collar360

Retail department manager

Other names

department sales manager, retail department head, head of department (retail), departmental manager, general merchandise department manager, section manager, concession shop departmental manager, general retail section manager, outlet store department manager, general store department manager

Shops and retail

They lead the workers in one section of a store, help customers, check goods are priced and shown properly, and give workers their tasks.

TrainingSome trainingAn international estimate (O*NET, United States)LicenceSign in to seeWhereshops and supermarkets, shopping mallsPaySign in to see
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The work

The work

The tasks come from O*NET (United States) and ESCO (Europe), the world's two occupation databases. How the work is done can differ in Uganda; our team adds the local way where it does.

  1. 1

    Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.

  2. 2

    Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

  3. 3

    Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

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Sources

Built from 4 sources

Uganda labour market: UBOS (NLFS 2021, LMS 2025, UNHS, NHRS), ILOSTAT, NDP IV Human Resource Development Plan

Official record

Uganda Bureau of Statistics; International Labour Organization (ILOSTAT); National Planning Authority. Gathered by The Collar360.

UBOS and NPA publications (public); ILOSTAT CC BY 4.0

Open the source

ISCO-08, International Standard Classification of Occupations

International classification

ISCO-08 © International Labour Organization.

Free to use with attribution

Open the source

ESCO, European Skills, Competences, Qualifications and Occupations

International classification

This service uses the ESCO classification of the European Commission.

European Commission reuse policy (Decision 2011/833/EU): free reuse with attribution

Open the source

O*NET 31.0 Database

International classification

Includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 licence. O*NET® is a trademark of USDOL/ETA.

CC BY 4.0

Open the source

In other languages

français
chef de rayon
español
responsable de sección de un comercio
العربية
مدير قسم التجزئة / مديرة قسم التجزئة
português
Diretor de departamento de retalho/Diretora de departamento de retalho
Deutsch
Leiter einer Warenhausabteilung/Leiterin einer Warenhausabteilung
italiano
responsabile del reparto vendite

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