The Collar360

Rooms division manager

Other names

head receptionist, rooms and reservations manager, front office manager, rooms manager, reception manager, director of rooms, front desk manager, reservations manager

Hotels and accommodation

They lead the teams at the front desk, reservations, housekeeping and repairs in a hotel, and help solve guest complaints.

TrainingA lot of trainingAn international estimate (O*NET, United States)LicenceSign in to seeWherehotels, lodges and resortsPaySign in to see
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The work

The work

The tasks come from O*NET (United States) and ESCO (Europe), the world's two occupation databases. How the work is done can differ in Uganda; our team adds the local way where it does.

  1. 1

    Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.

  2. 2

    Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.

  3. 3

    Confer and cooperate with other managers to ensure coordination of hotel activities.

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Stories from the work

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Sources

Built from 4 sources

Uganda labour market: UBOS (NLFS 2021, LMS 2025, UNHS, NHRS), ILOSTAT, NDP IV Human Resource Development Plan

Official record

Uganda Bureau of Statistics; International Labour Organization (ILOSTAT); National Planning Authority. Gathered by The Collar360.

UBOS and NPA publications (public); ILOSTAT CC BY 4.0

Open the source

ISCO-08, International Standard Classification of Occupations

International classification

ISCO-08 © International Labour Organization.

Free to use with attribution

Open the source

ESCO, European Skills, Competences, Qualifications and Occupations

International classification

This service uses the ESCO classification of the European Commission.

European Commission reuse policy (Decision 2011/833/EU): free reuse with attribution

Open the source

O*NET 31.0 Database

International classification

Includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 licence. O*NET® is a trademark of USDOL/ETA.

CC BY 4.0

Open the source

In other languages

français
responsable de l’hébergement
español
director del área de alojamiento/directora del área de alojamiento
العربية
مدير قسم الغرف / مديرة قسم الغرف
português
Gestor hoteleiro/Gestora hoteleira
Deutsch
Rooms-Division-Manager/Rooms-Division-Managerin
italiano
responsabile dei servizi di ricevimento e portineria in albergo

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