The Collar360

Secretary / office administrator

Other names

Official name: Secretary

office receptionist, personal assistant, corporate secretary, office administrative assistant, executive secretary, assistant, office worker, head secretary, front office secretary, secretarial assistant, city administrator secretary

Office and administration

They answer phones, write emails, greet visitors, keep files and computer records, and set up appointments and meetings for an office.

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The work

The work

The tasks come from O*NET (United States) and ESCO (Europe), the world's two occupation databases. How the work is done can differ in Uganda; our team adds the local way where it does.

  1. 1

    Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

  2. 2

    Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

  3. 3

    Create, maintain, and enter information into databases.

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Sources

Built from 7 sources · reviewed 2026-10-29

Uganda Public Service: schemes of service, job descriptions, adverts and the salary structure 2026/27

Official record

Ministry of Public Service, Health Service Commission, Education Service Commission and others; each post cites its document. Gathered by The Collar360.

Government of Uganda publications (public)

Open the source

Uganda programmes: NCHE accredited programmes and the health, vocational and teacher training bodies

Official record

National Council for Higher Education, UHPAB, UVTAB, the TVET Council, UNMC, AHPC, UNITE and others. Gathered by The Collar360.

Public registers

Open the source

Uganda labour market: UBOS (NLFS 2021, LMS 2025, UNHS, NHRS), ILOSTAT, NDP IV Human Resource Development Plan

Official record

Uganda Bureau of Statistics; International Labour Organization (ILOSTAT); National Planning Authority. Gathered by The Collar360.

UBOS and NPA publications (public); ILOSTAT CC BY 4.0

Open the source

The Collar360 Uganda research (occupations, UVQF, Public Service, labour market)

Research for this platform

Compiled by The Collar360 from public Ugandan sources, each cited with its evidence level.

Collar360; each fact keeps its own source

ISCO-08, International Standard Classification of Occupations

International classification

ISCO-08 © International Labour Organization.

Free to use with attribution

Open the source

ESCO, European Skills, Competences, Qualifications and Occupations

International classification

This service uses the ESCO classification of the European Commission.

European Commission reuse policy (Decision 2011/833/EU): free reuse with attribution

Open the source

O*NET 31.0 Database

International classification

Includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 licence. O*NET® is a trademark of USDOL/ETA.

CC BY 4.0

Open the source

In other languages

français
secrétaire
español
secretario/secretaria
العربية
سكرتير / سكرتيرة
português
Secretário/Secretária
Deutsch
Sekretär/Sekretärin
italiano
segretario/segretaria

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