The Collar360

Ticket sales agent

Other names

ticket booking agent, ticket reservation agent, ticket agent

Tourism and travel

They sell travel tickets, book trips and places to stay, check what is free, take payment, and answer customers' questions.

TrainingSome trainingAn international estimate (O*NET, United States)LicenceSign in to seeWheretravel agency offices, bus company booking officesPaySign in to see
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The work

The work

The tasks come from O*NET (United States) and ESCO (Europe), the world's two occupation databases. How the work is done can differ in Uganda; our team adds the local way where it does.

  1. 1

    Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.

  2. 2

    Confer with customers to determine their service requirements and travel preferences.

  3. 3

    Prepare customer invoices and accept payment.

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Stories from the work

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Sources

Built from 4 sources

Uganda labour market: UBOS (NLFS 2021, LMS 2025, UNHS, NHRS), ILOSTAT, NDP IV Human Resource Development Plan

Official record

Uganda Bureau of Statistics; International Labour Organization (ILOSTAT); National Planning Authority. Gathered by The Collar360.

UBOS and NPA publications (public); ILOSTAT CC BY 4.0

Open the source

ISCO-08, International Standard Classification of Occupations

International classification

ISCO-08 © International Labour Organization.

Free to use with attribution

Open the source

ESCO, European Skills, Competences, Qualifications and Occupations

International classification

This service uses the ESCO classification of the European Commission.

European Commission reuse policy (Decision 2011/833/EU): free reuse with attribution

Open the source

O*NET 31.0 Database

International classification

Includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 licence. O*NET® is a trademark of USDOL/ETA.

CC BY 4.0

Open the source

In other languages

français
agent de réservation/agente de réservation
español
agente de venta de billetes
العربية
وكيل مبيعات التذاكر / وكيلة مبيعات التذاكر
português
Funcionário de bilheteira/Funcionária de bilheteira
Deutsch
Fahrkartenverkäufer/Fahrkartenverkäuferin
italiano
addetto alla vendita dei biglietti/addetta alla vendita dei biglietti

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